Ensuring Accuracy of Staffing Ratings in Nursing Home Care Compare

he Nursing Home Care Compare quarterly refresh on July 27 incorporated new staffing measures into ratings on the Five Star Quality Rating System. The six new measures, first publicly reported beginning in January 2022, include total nurse staffing, nurse staffing on weekends, Registered Nurse (RN) staffing, total nurse staffing turnover, RN turnover, and administrator turnover. These measures were calculated in the staffing domain rating, which impacts the overall star rating. More information on these measures is available in the Five Star Quality Rating System Technical Users Guide.

To ensure accurate staffing data, the Centers for Medicare and Medicaid Services (CMS) strongly encourages providers to double-check data submissions through the use of 5 key reports in the Certification and Survey Provider Enhanced Reporting (CASPER) system.